Stelios Vardakas

Stelios Vardakas

Cyber Security Support Engineer

Education

International Hellenic University

Department of Information & Electronic Engineering — Sindos, Thessaloniki

Work Experience

TicTac S.A. — Cyber Security Support Engineer

  • Provide technical support for cybersecurity solutions.
  • Focus on Acronis Cyber Protect (Backup, EDR) and Xcitium Endpoint Security.
  • Manage customer requests via Odoo CRM.
  • Conduct cybersecurity awareness training for users with Wizer.
  • Performed a Wizer workshop at 14th Infocom Security (Athens, Apr 2024).

Skills

  • Acronis Cyber Protect (Backup, EDR, Disaster Recovery) — certified
  • Xcitium Endpoint Security
  • Wizer Cybersecurity Awareness
  • Remote Support & Troubleshooting
  • Odoo CRM
  • Windows / Linux Systems

Conferences & Events

Technical presentations, workshops, and industry events

  • Acronis Day 2025 – NIS2 Compliance (Thessaloniki)

    Presenter

    Co-presented during the segment “The People Behind the Consoles,” demonstrating Acronis Disaster Recovery, focusing on real-world operational scenarios at the 1st Acronis Day Thessaloniki 2025.

  • Acronis Day 2025 – NIS2 Compliance (Athens, OAKA)

    Presenter

    Co-presented alongside TicTac Senior Engineers during the technical session covering real incident response cases handled by TicTac in 2024, and delivered demonstrations on Acronis Security EDR/MDR/XDR, Email Security, and M365 Backup.

  • Acronis Partner Day @ MSP Global 2024 (Barcelona)

    Attendee

    Participated in technical and strategic sessions on cybersecurity integration, managed service innovation, and digital transformation.

  • 14th InfoCom Security Conference 2024 (Athens)

    Workshop Presenter

    Delivered the Cyber Awareness segment of the workshop “Cyber Awareness Training and Continuous Vulnerability Testing: How to Train Your Employees and Secure Your External Perimeter” using the Wizer platform.

  • Information Security Conference 2024 (Athens)

    Attendee

    Attended sessions focused on enterprise cybersecurity, resilience, and regulatory challenges in the European cybersecurity landscape.

  • Community Cybersecurity Talk (2025)

    Presenter

    Delivered a cybersecurity awareness session to the Rovers of the 1st Scout Group of Xanthi and the Rovers of the 3rd Scout Group of Drama, focusing on phishing, account security, two-factor authentication (2FA), and the safe use of social media and personal data.

Languages

  • Greek — Native
  • English — Very good (Lower Certificate)